Reviews

Wheelchair users an excellent choice

10 out of 10

"Disabled travellers* Excellent disabled facilities in the heart of Rotterdam 10min max walk/roll from central station. As with all disability access the biggest help is the attitude of the staff which was excellent here. Friendly and easy going but professional and the room had the full accessible set up."

Oliver, March 2nd 2020

Very central!

8 out of 10

"Very central! We were able to easily get everywhere by foot! We had our room in on the 16th floor and we couldn’t open the windows"

Anonymous, January 17th 2020

Overall a great stay.

10 out of 10

"I've travelled all over the world but I was astonished about how lovely the James was. The 24hr snack bar was a godsend. Sure it's not cheap but it's very convenient and the food area to sit and eat is stunning. Well designed. Room was HUGE. Bed comfy and best of all quiet. Staff were friendly and the hotel smelled lovely. Overall a great stay. Thank you The James!"

Anonymous, January 13th 2020

E.

8 out of 10

"I stayed in The James for 4 days in October. I give 4 stars for the hotel and 5 stars for the staff. The first thing you notice when you enter is the awesome fragrance that permeates all areas of the hotel. They have done a great job making the ambiance warm and inviting. The hotel is pretty true to the images given on the website. It was a bit smaller than expected but was still entirely comfortable and nicely decorated. I have never slept better than I did at The James. The bed was perfectly firm and I couldn't feel my partner moving next to me. The black out curtains fit the window perfectly (no blinding gaps!!) and I was able to create the most perfect darkness. I typically need a face mask and ear plugs to sleep but my room maintained silence my entire stay. The hotel had arranged rose petals on the bed as we were staying for an anniversary and we really appreciated this extra touch. The rain shower was fantastic and I appreciated the open fridge policy which enabled us to eat healthy and have chilled drinks as needed. The staff was friendly and personable and the housekeeping staff were very efficient. I took one star from the facility because: there was no robe or slippers supplied which is something I really appreciate in a hotel. The hotel was nicely designed but a bit bare-bones as far as personal luxuries and didn't have a true breakfast option as the kiosk was mostly snacks. I liked the large bottles of shampoo and handwash in the bathroom - anything to be more eco conscious. I definitely recommend The James if you are in Rotterdam and looking for an affordable, clean and a conveniently located hotel. It is great at what it does and my complaints are mostly comforts that I personally prefer. There is an AH supermarket within walking distance and great shopping nearby."

E., October 19th 2019